Critical OTP Bypass Vulnerability – Real-World Exploit Explained

In the world of cybersecurity, even the smallest implementation flaw can lead to serious consequences. During a recent authorized penetration test, I discovered a vulnerability in a production web application that allowed unauthorized access to user data — all due to a minor but dangerous oversight in how OTP (One-Time Password) verification was implemented.


🧪 What Was the Vulnerability?

The application had a user lookup feature that allowed visitors to enter a unique ID to retrieve their personal information. Here’s how the intended flow was designed:

  1. The user enters their ID on a form.
  2. The application automatically fetched and displayed the registered mobile number associated with that ID (on the frontend).
  3. An OTP was sent to that number for verification before granting access to sensitive profile data.

On the surface, it all looked secure. But behind the scenes, a critical trust assumption was being made.

🚨 The Exploit: Frontend Trust Gone Wrong

While analyzing the request flow, I intercepted the network traffic using tools like Burp Suite. Surprisingly, I noticed that:

  • The mobile number was being sent from the frontend back to the backend along with the OTP request.
  • The backend didn’t validate whether the submitted number actually belonged to the ID provided.

This meant I could:

✅ Enter a valid user ID
✅ Modify the mobile number in the request payload
✅ Receive the OTP on my own device
✅ Bypass verification and access someone else’s data

❗ Why Is This Dangerous?

This kind of vulnerability completely undermines the purpose of OTP verification. OTPs are meant to serve as a second layer of authentication — but if an attacker can decide where they go, the system is no longer secure.

Potential Risks:

  • Account Takeover: Malicious users can hijack legitimate accounts.
  • Identity Theft: Access to personal data can be used for phishing or impersonation.
  • Regulatory Violations: Depending on the data accessed, this could breach privacy laws like GDPR or CCPA.
  • Brand Damage: A single report of user data being compromised can erode customer trust.

✅ Recommendations for Fix

To remediate this vulnerability, here are best practices that should be followed:

  1. Never Trust the Frontend: Critical data like phone numbers should be pulled server-side.
  2. Server-Side Validation: Ensure that the OTP is sent only to the mobile number actually linked to the user ID in your records.
  3. Audit Logs: Maintain logs of OTP request activities to identify anomalies.
  4. Rate Limiting: Prevent brute-force attacks by rate limiting OTP requests per user/IP.
  5. Use Unique OTP Channels: Consider time-based tokens or app-based verification methods for higher security.

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